Accessibility Statement

General Statement of Accessibility

Abundant Heaven Integrative Acupuncture strives to ensure that all of its services are accessible to people with disabilities or limited access to resources. Abundant Heaven Integrative Acupuncture, using the platform of Wix, has invested a significant amount of resources to help ensure that our website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and autonomy.

In our effort to provide a fully accessible and optimized user experience for all site visitors, Abundant Heaven Integrative Acupuncture has taken careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.

The Abundant Heaven Integrative Acupuncture website is monitored and tested regularly by internal resources and as issues of accessibility are identified, and new solutions are discovered to improve the user experience, remediation and system fixes are implemented to improve the website user experience.

Accessibility on Abundant Heaven Integrative Acupuncture

Abundant Heaven Integrative Acupuncture via Wix ensures the site's code and back-end design is managed to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.0).

Disclaimer

Abundant Heaven Integrative Acupuncture in conjunction with Wix continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on www.abundant-heaven.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution or changes in applications being used from 3rd party programmers.

Despite our best efforts to ensure accessibility of Abundant Heaven's Blog, Online Store, and Patient Portal, there may be some limitations and unexpected technical challenges or incompatibilities with some users' devices or software. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Abundant Heaven Integrative Acupuncture's site:

  • Blog: Our blog and Research pages use a 3rd Party tool to present information; images and text formatting appears may not have text alternatives or formatting. If you notice an image or have trouble viewing the blog, please notify us so we can fix the issue. We typically repair issues within 10 business days.

  • Archived documents: might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 2-3 business days. Please contact info@abundant-heaven.com for support.

  • Online store: Our online store does not have individual text alternatives to the images of the products but we provide detailed descriptions and information and would gladly answer any questions about the products.  We typically respond within 2-3 business days to email inquiries regarding our teas, products, or services. Please contact info@abundant-heaven.com for assistance.

Here For You

If you are experiencing difficulty with any content on Abundant Heaven Integrative Acupuncture's website or any of our services or require assistance with any part of our site or software, please contact us during normal business hours as detailed below and we will be happy to assist.

Contacting Us

If you wish to report a problem, have any questions or need assistance, please click here to contact Abundant Heaven Integrative Acupuncture


  Phone: +1 408 628 1888
  E-mail: info@abundant-heaven.com
  Postal address: 621 E. Campbell Ave., Suite 7, Campbell CA, 95008

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.

This statement was updated on 28 January, 2021

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For our accessibility statement and information - click here.

©2021 by Abundant Heaven Acupuncture Inc.